Home Customer Service About RUI Contact RUI

877-719-1900 (toll free)

Mon-Fri 8am - 8pm / Sat 9am-3pm (CST)

 

remotes@remotesunlimited.com

We Sell a Complete Line of

Factory Keyless Entry Remotes & Aftermarket Car Alarm Remotes

  Factory Keyless Entry Remotes Aftermarket Alarm Remotes
 

Acura

Buick

Cadillac

Chevrolet

Chrysler

Dodge

Eagle

Ford

Geo

GM

GMC

Honda

Hummer

Hyundai

Infiniti

Isuzu

Jeep

Kia

Lincoln

Mazda

Mercury

MINI

Mitsubishi

Nissan

Oldsmobile

Plymouth

Pontiac

Saturn

Scion

Subaru

Suzuki

Toyota

Volkswagen

RUI CUSTOMER SERVICE POLICIES

Call 877-719-1900 and ask for "Special Web Pricing"

Application Diagnostic Support :

Our staff is always available to help a customer determine what type of system is installed on a vehicle and what replacement remote transmitter will work best with the system.

Programming and Technical Support :

Programming instructions and technical support are included free with every purchase. If you are unable to program your new remote, call our tech support personnel (from your vehicle, if at all possible), and they will walk you through the programming process. Keep in mind that the receiver/control module in the vehicle itself could be the source of a malfunction. Also, it can be difficult to program an aftermarket alarm system unless both the valet button/switch and the siren are functioning at the time of programming.

Scan Tool and Transponder Key Programming :

Some factory keyless entry system remote transmitters and the key portion of some "keyhead" remotes can not be programmed without access to a manufacturer's diagnostic and service device called a "scan tool". Only vehicle dealers and well-equipped repair facilities and locksmiths invest in scan tools. They generally charge customers to program a new part (usually, one-half hour of labor). Our phone personnel will always inform customers if the part they wish to order will require a scan tool for programming.

Sales Tax :

All orders delivered to locations outside of Texas are free from sales tax.

Shipping :

RUI stocks nearly every part we sell, so your order will be shipped the same or next day unless our customer service representative tells you the part is on back order when you place the order. RUI ships all parts via UPS ground within the contiguous 48 states unless the customer chooses an expedited form of service. Delivery will likely be within 3-5 days.

Warranty / Returns :

All RUI parts carry a warranty against manufacturing defects for 90 days from the date of shipment. Under warranty claims, RUI will replace the non-working part with a working part. Any purchased remote may be returned for a refund within 30 days of shipment if the part is returned unblemished and undamaged. RUI charges a $10 restocking fee for non-warranty returns. Before returning any part, please call RUI at 877-719-1900 to describe your situation and get a return authorization number.

Thank you! RUI appreciates your business and will strive to satisfy your needs.

Automotive Keyfobs   Remote Controls Transmitters
Home Customer Service About RUI Contact RUI

877-719-1900 (toll free)

Mon-Fri 8am - 8pm / Sat 9am-3pm (CST)

 

remotes@remotesunlimited.com

Copyright © 2007 by Remotes Unlimited, Inc. All rights reserved under international copyright law.